Refund policy

At PARIS TALL WOMEN, we value your satisfaction with our products and services. We understand that there may be instances where you may need to request a refund. This Refund Policy outlines the conditions under which we process refunds.

1. Eligibility for Refunds:

  • You are eligible for a refund under the following circumstances:

  • You have received a defective or damaged product.

  • The product you received is significantly different from the product description on our website.

  • You have received the wrong product.


2. Refund Process:

To initiate a refund request, please contact our Customer Service team using the following information:

Address: 144, avenue Charles de Gaulle, 92200, Neuilly-sur-Seine

Email: contact@paristallwomen.com

Please provide the following information when requesting a refund:

  • Your order number

  • Details of the issue or reason for the refund request

  • Clear photographs of the defective or damaged product (if applicable)

  • Our Customer Service team will review your request and may require additional information to process your refund.

3. Refund Approval

Once your refund request is approved, we will process the refund to the original payment method used for the purchase.

Refunds will be processed within SEVEN (7) days from the date of approval.

  1. Non-Refundable Items

Please note that the following items are non-refundable :

    • Products that have been used, worn, or washed.

    • Items not in their original condition and packaging.

    • Products damaged due to customer misuse or negligence.

  1. Changes to Refund Policy

PARIS TALL WOMEN reserves the right to modify, amend, or update this Refund Policy at any time. Any changes will be effective upon posting on our website.


6. Contact Us

If you have any questions or concerns regarding our Refund Policy or need assistance with a refund request, please do not hesitate to contact us using the information provided above.

We value your trust in PARIS TALL WOMEN, and we are committed to providing you with quality products and excellent customer service. Thank you for shopping with us.